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LeadBoss Q&A
What Is LeadBoss?
Click Here For More Info
Download the LeadBoss
Summit Session Notes Here
Special Note on Pop-up Blockers
Q:
I’m not
getting my pop-ups in LeadBoss. What’s wrong?
A:
There are two things that could be occurring:
1. You
have a popup blocker on
2. You
are behind a firewall.
Generally blocking of
pop-ups is due to the first reason – you have a pop-up blocker activated on your
machine. Therefore, in order to use LeadBoss properly, you need to disable your
popup blockers (see below). This should allow you to view all popup boxes within
LeadBoss.
If you have disabled your
pop-up blocker and still cannot get pop-ups or access specific pages within
LeadBoss (“Page cannot be displayed..”) you may be behind a firewall. If you
determine you are behind a firewall, you will have to circumvent the firewall by
placing your machine outside this firewall or by programming the firewall to
allow for pop-ups or access to
www.leadboss.com in general.
The most critical popup boxes include those that occur when a Lead Status is
changed (change annual premium, set a reminder, and indicate a note), when you
set a Call Log, and when reminders occur.
Q:
How do I turn
off my popup blocker?
A:
There are numerous popup blockers so it
is difficult to give instructions on how to turn off everyone available.
However, most virus protection programs (McAfee, Norton, and others) come with
popup blockers. If you have a virus protection program, you MAY be able to
disable the popup blocker by right clicking on the icon in the lower-right tool
bar, selecting “Properties” and then clicking or selecting “Turn off Popup
Blocker”, “Allow Pop-ups”, “Allow pop-ups from this site”, etc.
You will also want to
make sure that if you have a pop-up blocker that you “allow for scripting”. This
will be in the “Properties” section of the virus protection or pop-up blocker
software. You generally RIGHT click on the icon to access a program’s
“Properties”.
If you have Windows XP or
Windows XP Professional and have downloaded the “Service Pack 2”, this will
install a popup blocker that will allow you to easily control what pop-ups you
want and which you don’t. If you have Windows XP or Windows XP Professional AND
the Service Pack 2 downloaded, you will see “Pop-up blocked. To see this pop-up
or additional options, click here…” This will allow you to fully control which
pop-ups you want to see and which you do not.
NOTE: We HIGHLY RECOMMEND downloading the Service Pack 2 if you have Windows XP
or Windows XP Professional to allow for and control LeadBoss pop-ups.
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